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Care Service Registration Guide & Free Downloads

An interactive visual flowchart covering every regulated care service type in England — your regulator, your route, every document you need. Download individual forms free while the offer lasts.

🏠 Children's Homes 🏥 Domiciliary Care 🛏 Care Homes 🏡 Supported Living 🎓 Early Years 📋 Semi-independent
View Registration Flowchart Free Document Downloads ↓
Key: ● Ofsted ● CQC ● DfE + Ofsted ● Dual Registration ◈ Check required ○ Not regulated
Start here
What type of care service are you registering?
Are any residents
under 18?
Age determines primary regulator
↙ YES — Children under 18
NO — Adults 18 and over ↘
🏫 CHILDREN'S SERVICES
Primarily under 18 — Ofsted primary regulator
🏠
Children's Home
Care & accommodation, CYP aged 0–17. Most common children's route.
● OFSTED
SC1 + SC2 forms · CH Regs 2015
🏘️
Semi-Independent (16–17)
Leaving care, accommodation-led. Route depends on level of support.
◈ Is personal care provided?
YES →
OFSTED
Children's home route
NO →
SA REGS 2023
Not a children's home
📚
Residential Special School
Education primary, residential care ancillary. Dual regulator setup.
● DfE + OFSTED
Education Act 2002 · dual registration
🧒
Early Years & Childcare
0–5 nurseries, childminders, out-of-school settings, EYFS.
● OFSTED
Early Years Register · Childcare Act 2006
❤️
Fostering & Adoption Agencies
Agencies recruiting, approving, and supporting foster carers or managing adoptions. Not the same as a children's home — different SC1 form type.
● OFSTED
Fostering Services Regs 2011
🏥 ADULT SERVICES
18 and over — CQC primary regulator
🏡
Residential Care Home
Adults 18+, accommodation plus personal care. No nursing requirement.
● CQC
Provider + location · Care Act 2014
🏠
Domiciliary / Home Care
Personal care delivered in client's own home. Registered manager required per location.
● CQC
Personal care activity · HSCA 2008
🏢
Supported Living
Adult tenancies with separate support. Accommodation alone is not regulated.
◈ Is personal care provided?
YES →
CQC
Personal care activity
NO →
NOT REGULATED
Housing only
💊
Nursing Home
Accommodation, personal care, AND nursing care. CQC plus NMC registration for nurses.
● CQC + NMC
Nursing activity · NMC standards
🌿
Hospice, End-of-Life & Mental Health Services
Specialist adult services including palliative care, mental health residential, and hospital-at-home. May require additional regulated activities depending on treatment provided.
● CQC
HSCA 2008 · check activities
⚕️
Dual Registration — Does this apply to you?

If the provider directly delivers regulated health activities — nursing care, complex clinical treatment — not an external NHS team, then CQC registration is required alongside your primary regulator. Two separate applications, two separate regulators. A visiting district nurse does NOT trigger CQC. Your own staff delivering nursing care DOES.

📋 Pre-Application Requirements — All Routes
1
Legal Entity
Company, individual, or charity confirmed as provider
2
Key People
RI + Registered Manager with DBS, quals & references
3
Premises
Fire risk, planning use class, DDA, bedroom compliance
4
Policy Suite
Full document pack — service-specific, not generic
5
Apply
SC1 + SC2 (Ofsted) or CQC online portal registration
Quick Reference: Service Type → Regulator → Legislation
Service typeClient groupRegulatorKey legislation
Children's homeUnder 18OfstedChildren's Homes (England) Regs 2015
Children's home + provider nursingUnder 18Ofsted + CQCCH Regs 2015 + Health & Social Care Act 2008
Supported accommodation (16–17)16–17OfstedSupported Accommodation (England) Regs 2023
Residential special schoolUnder 18DfE + OfstedEducation Act 2002; Children Act 1989
Fostering serviceUnder 18OfstedFostering Services (England) Regs 2011
Adoption agencyUnder 18OfstedAdoption Agencies Regs 2005
Early years / childminder0–8Ofsted EYRChildcare Act 2006; EYFS Framework 2024
Domiciliary / home care (adults)Adults 18+CQCHealth & Social Care Act 2008
Residential care home (adults)Adults 18+CQCCare Act 2014; CQC (Registration) Regs 2009
Nursing homeAdults 18+CQC + NMCAs above + NMC Standards
Supported living (personal care)Adults 18+CQCHealth & Social Care Act 2008
Hospice / end-of-life careAdults 18+CQCHealth & Social Care Act 2008
Mother & baby unitMixedCQC + OfstedDepends on service model — verify both

Always verify requirements directly with Ofsted and CQC before submitting any application. This guide is for information only.

Use this checklist before submitting your registration application. These are the documents and evidence points that Ofsted and CQC consistently query when they are missing or inadequate.

📋 Core Documents — All Services

📄

Statement of Purpose

Shows what the service does, who it is for, and how it will operate. Must match your registration exactly.

💰

Business Plan & Financial Viability

Proves the service is sustainable. Include funding source, staffing model, opening costs.

🛡

Safeguarding Policy

Sets out how the service protects service users and reports concerns. Mapped to current legislation.

💊

Medicines Management Policy

Covers safe administration, storage, recording, and disposal of medication.

🔔

Complaints Policy

Statutory requirement. Must include escalation routes to the regulator and local authority.

🧑‍💼

Safer Recruitment Policy & Records

DBS checks, references, employment history checks for all staff and key persons.

📊

Training Matrix

Demonstrates staff competence from day one. Include mandatory training for all roles.

⚠️

Risk Assessments

Premises, activities, individual service users, staffing, and environmental risks.

🤝

Equality & Diversity Policy

Equality Act 2010 compliance. Covers staff and service users.

🔒

Data Protection Policy

UK GDPR compliant. Covers how you handle, store, and share personal data.

🔥

Health & Safety Policy + Fire Safety

Includes fire risk assessment, evacuation plan, COSHH assessment, lone working.

📣

Whistleblowing Policy

Must name a responsible person. Staff must know how to raise concerns safely.

🏠 Additional — Children's Home Specific

🚨

Missing From Care Policy

Required for all children's homes. Must include MASH, police, and local authority notification procedures.

🤲

Behaviour Management Policy

Covers de-escalation, proportionate response, restraint (if applicable), and post-incident support.

🏃

Physical Intervention Policy

Only if restraint will ever be used. Must reference PRICE, Team Teach, or equivalent framework.

📍

Placement & Care Planning Policy

How you receive, induct, review, and transition young people. Covers placement agreements.

💔

Self-Harm & Suicide Prevention

Essential for homes accommodating young people with mental health presentations.

🌐

County Lines & Exploitation Policy

Modern slavery, CSE, and criminal exploitation awareness and response.

🧑‍⚕️ Additional — Adult Care / CQC Services

⚖️

Mental Capacity Act & DoLS/LPS

MCA 2005 compliance. Who can consent, how decisions are made, and how DoLS/LPS authorisations are managed.

🍽

Nutrition & Hydration Policy

CQC KLOE on safe care. Includes malnutrition screening (MUST), fluid monitoring, and dietary needs.

🌿

End of Life Care Policy

NICE quality standard, DNACPR decisions, family communication, preferred place of care.

🧼

Infection Prevention & Control

Post-COVID essential. Include PPE, outbreak management, hand hygiene, and CQUIN compliance.

🤸

Manual Handling Policy

Moving and handling legislation, risk assessment, equipment checks, staff training evidence.

👤

Person-Centred Care & Dignity

CQC fundamental standard. How you involve service users in decisions about their care.

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📋 Operational Forms (8 documents)

Ready-to-use forms for day-to-day care operations. Each opens in your browser for completion.

📝

Incident Report Form

Required for all CQC & Ofsted services
🛡

Safeguarding Concern Form

Ofsted + CQC — statutory requirement
💊

Medication Administration Record (MAR Sheet)

All services with medication responsibilities
⚠️

Risk Assessment Form

Premises, service, and individual risk
🔔

Complaint Form

Statutory requirement — all regulated services
🧑‍💼

DBS & Recruitment Tracker

Safer recruitment compliance
👥

Staff Supervision Record

CQC well-led domain requirement
📊

Training Matrix

Demonstrates staff competence from day one

📑 Statements of Purpose (6 service types)

Tailored statement of purpose templates for each regulated service type. Includes all required regulatory references.

🏠

Statement of Purpose — Children's Home

Ofsted · Children's Homes Regs 2015
🏥

Statement of Purpose — Domiciliary Care

CQC · HSCA 2008 · Personal care
🛏

Statement of Purpose — Care Home

CQC · Care Act 2014 · Residential care
🏡

Statement of Purpose — Supported Living

CQC · Personal care in own tenancy
📋

Statement of Purpose — Supported Accommodation

Ofsted · Supported Accommodation Regs 2023 · 16–17
🎓

Statement of Purpose — Early Years

Ofsted EYR · Childcare Act 2006 · EYFS

📚 Individual Policy Documents (40 policies)

Full compliance policies — each mapped to the specific CQC regulation or Ofsted standard it satisfies. Download only the ones you need.

🛡

Safeguarding Adults & Children

POL01 · All services
📣

Whistleblowing

POL02 · All services
🔥

Health & Safety

POL03 · All services
🧑‍💼

Safer Recruitment

POL04 · All services
⚖️

Mental Capacity Act & DoLS/LPS

POL05 · CQC adult services
🔒

Data Protection & UK GDPR

POL06 · All services
🔔

Complaints & Compliments

POL07 · All services
🤝

Equality, Diversity & Inclusion

POL08 · All services
📋

Incidents, Accidents & Duty of Candour

POL09 · All services
💊

Medicines Management

POL10 · All services with medication
🧼

Infection Prevention & Control

POL11 · All services
🍽

Nutrition & Hydration

POL12 · CQC adult services
🌿

End of Life Care

POL13 · CQC adult services
⚖️

DoLS & LPS Authorisation

POL14 · CQC adult services
👤

Dignity & Respect (Adult)

POL15 · CQC services
🚨

Missing Person / Missing from Care

POL16 · Children's home / supported accommodation
🤲

Behaviour Management

POL17 · Children's home / supported living
📍

Placement & Care Planning

POL18 · Children's homes / looked-after
🏃

Physical Intervention & Restraint

POL19 · Children's home where restraint is used
🌐

County Lines & Child Exploitation

POL20 · Children's home / at-risk services
💔

Self-Harm & Suicide Prevention

POL21 · Mental health / children's services
💉

Substance Misuse

POL22 · Children's home / supported living
🧪

HSE & COSHH

POL23 · All services with hazardous substances
🤸

Manual Handling

POL24 · All services with moving & handling
🩺

First Aid

POL25 · All services
💊

Medication Errors

POL26 · All services with medication
👤

Dignity & Respect (Children)

POL27 · Children's services
🌟

Person-Centred Care

POL28 · CQC fundamental standard
🗣

Advocacy

POL29 · CQC / Ofsted regulated services
❤️

Sexual Health & Relationships

POL30 · Children's home / supported living
🔐

Confidentiality

POL31 · All services
⚠️

Risk Assessment Framework

POL32 · All services
🏢

Business Continuity

POL33 · All services
📱

Social Media & Technology

POL34 · All services
🔑

Keyworking

POL35 · Children's home / supported living
👨‍👩‍👧

Family Contact & Visits

POL36 · Children's home / looked-after
🔥

Fire Safety

POL37 · All services
🚶

Lone Working

POL38 · Domiciliary / community care
👥

Supervision & Appraisal

POL39 · All services
📊

Training & Development

POL40 · All services

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These are the most common reasons applications are delayed, rejected, or result in poor inspection outcomes. Read these before submitting anything.

🚩 Calling it "supported living" to avoid Ofsted

If a service accommodates children under 18 and provides care or significant supervision, it is likely a children's home regardless of what you call it. Ofsted and the courts look at the substance of the service, not the label.

🚩 SC1 submitted without SC2s

Every associated person must submit an SC2. Missing SC2s — even from one person — stall the entire application. Ofsted will not progress without them all.

🚩 Generic or copied policies

Policies copied from the internet or another provider without adaptation will fail inspection. Inspectors check that policies reflect the actual service model, staffing, client group, and location. Generic policies are a red flag.

🚩 Statement of purpose not matching the registration

For CQC, the statement of purpose must exactly match the registered activities and location details. Discrepancies cause registration delays and can affect your first inspection rating.

🚩 Operating before registration is confirmed

Admitting any child or adult to a regulated service before registration is confirmed is a criminal offence. The application must be submitted and registration granted before any person is accommodated or cared for.

🚩 Premises not physically ready

Both Ofsted and CQC may inspect premises before granting registration. If the home is unfinished, unfurnished, or not compliant, the application will stall. Do not apply until the premises are inspection-ready.

🚩 Registered manager without relevant qualifications

Children's home managers typically need the Level 5 Diploma in Leadership and Management in Residential Childcare (or equivalent). CQC services require relevant qualifications. Appointment of an unqualified manager delays the application.

🚩 Financial plan not credible

Both regulators assess whether the provider can operate safely. A business plan that assumes full occupancy from week one, or that does not account for staffing ratios and overheads, will not withstand scrutiny.

🚩 DBS checks not completed for all key persons

Enhanced DBS checks, including children's and adults' barred lists where applicable, must be in place for all relevant persons before registration. A single outstanding DBS can stall the whole application.

🚩 Misunderstanding dual registration requirements

Many providers assume Ofsted registration covers all activities. If the provider directly delivers regulated health activities (not an external NHS team), CQC registration is also required. Not having CQC registration where needed is a serious breach.

Not sure which route applies to you?

Our compliance team offers a 2-hour registration readiness consultation. We review your service model, tell you which regulator and route applies, and identify any gaps before you submit anything.

Book a Consultation →